myID.com

How does myID work?

myID monitors your personal identity (including name, date of birth, home address, email addresses, and Social Security number) in real-time across a proprietary network that includes public and private databases, financial and credit transactions, as well as social networking sites where you and others who know you may put your identity at risk.

What types of alerts can I expect?

myID sends instant alerts via email and SMS when risks to your identity are detected on public and private databases, social networks and within the myID Network.

myID Identity Risk Alerts:

If a new account is applied for using your personal identifying information within the myID Network, myID will send you an alert to verify your identity is being properly used. If you do not recognize the activity alerted on, myID customer support will work with you to investigate the transaction with Identity Theft Resolution experts to minimize any damage to your identity and financial well-being.

myID Reputation, Privacy and Safety Alerts:

When your information appears on certain public and private databases online, search engines or on social networks, myID will send an alert letting you know if you are at risk of having your personal information exposed.

myID General Alerts:

In addition to monitoring your personal information, myID keeps you up to date with the latest privacy issues or news that may affect you. We alert users when data breaches or changes to privacy policies or settings occur.

Can I trust myID.com?

myID is the pioneer in identity monitoring and protection.

You can trust us to respect your privacy. The data you share with myID is never sold or distributed for marketing purposes. Our Security Team employs industry standard physical, electronic and procedural security measures that meet or exceed applicable legal requirements. Personal information supplied to this site is protected by end–to–end encryption and other leading data protection measures.

Members of our Security Team are thoroughly trained to handle personal information properly. Employee access to personal information is carefully monitored and restricted. myID will not sell your personal information to any third party, including marketers. Please see our Privacy Policy for a full description of the site’s privacy practices.

What is a myID Risk Level and why should it matter to me?

The myID Risk Level is an assessment provided by myID that measures your risk of identity theft.
The Risk Level is calculated by analyzing billions of elements across a real-time network of financial and identity events. Your Risk Level can signal whether your personal identifying information is at risk of being used fraudulently to obtain assets, goods or services in your name or using your Social Security number.

How is my myID Risk Level calculated?

myID monitors hundreds of variables related to your identity across a vast network of financial and identity event transactions. Variables monitored unique to you include your name, address, home phone, email address, and Social Security number.

Is a Social Security number required to receive my myID Risk Level?

Yes, to verify your identity and actively monitor for new account activity connected to your Social Security number and credit report, we require your Social Security number.
To ensure your security, we do not store the full sequence of your Social Security number on our servers, and securely encrypt the information you enter onto this website using SSL security.

What is the myID Network?

myID uses a real–time identity network that monitors billions of instances of identity transactions. An identity transaction includes financial events such as the opening of new credit accounts that use basic identity elements such as name, Social Security number, phone number, date of birth, and address. Information obtained from the network is used only for the purpose of assessing and managing identity risk and is never sold or given to third parties.

What causes a high myID Risk Level? What causes a low myID Risk Level?

Your myID Risk Level is affected by hundreds of different variables within our analytical model. Our model identifies suspicious or unusual relationships among billions of instances of the use of basic identity elements (e.g. name, Social Security number, phone number, date of birth, and address) within the myID Network. Certain events and patterns can lead to a high level, such as a fraudulent application linked to your phone number or an abnormal amount of applications originating from your address. On the other hand, positive events and patterns can lead to a low risk level. For example, if your identity elements have not been associated with any suspicious activity, your Risk level may be low.

Multiple Address Changes:

Moving to a new home or having multiple address changes within a short period of time can cause your level to rise. Multiple addresses tied to the same name or Social Security number is often a sign that identity theft has been committed, as identity thieves often use different addresses after committing new account fraud in the hopes of hiding the identity theft from their victims.

Multiple Names Tied to SSN#:

Having multiple names tied to the same Social Security number can cause your level to rise, even if the names are legitimate variations on your real name (for example, if you change your name after marriage, or shorten your name with an initial).

Unusually High Number of ‘New Account’ Activity:

If several new credit accounts such as credit cards, bank loans, or wireless or utility accounts are opened in your name, address or using your Social Security number in a relatively short period of time, your level may rise as a result of unusual ‘new account’ activity. This does not necessarily mean that your account activity is the result of identity theft or fraud; it does, however, signal an increased risk for identity theft.

I do not live in the United States − can I still use myID.com?

myID is currently offered to residents of the United States only. We cannot calculate a myID Risk Level for residents of other countries or for an individual who has recently returned to the United States after living outside the United States for a prolonged period of time.

What is a myID Identity Risk Alert?

A myID Identity Risk Alert will be sent to a subscriber when their personal information (name, address, Social Security number, etc.) is used on a new application for credit or services. a myID Identity Risk Alert is also sent when there is an update to the myID Risk Level of the subscriber.

How do myID Identity Risk Alerts protect me from identity fraud?

myID Identity Risk Alerts let you know when your identity is being used, and helps shut down new applications that you did not authorize. myID works directly with lenders and creditors to stop new applications quickly, so you don’t have to spend time clearing your name.

How does myID compare to other identity theft protection services and credit monitoring?

myID is your best solution for identity monitoring and protection. We provide you with total coverage, from monitoring, to real-time alerts to a real solution for responding to identity theft.

Unlike other services that may alert you for non–urgent transactions or alert you days after the fact, myID Identity Alerts provide real–time alerts as soon as an application containing your personal information is received.

If you did not authorize the application, myID works directly with the lenders and creditors involved to help minimize financial damage.

The technology behind myID is the same technology used by leading banks, retailers, telecommunication providers, and governmental agencies to protect the identities of their customers and employees.

How will I be contacted if my identity is being used, potentially without my permission?

All myID Identity Alerts are sent via email and/or SMS text to your mobile device.

I do not recognize the company name on a myID Identity Risk Alert I received. What should I do?

Although you may not recognize the name of the company in your myID Identity Risk Alert, this doesn’t mean you are necessarily a victim of identity fraud. The name of the entity that processes a new application is sometimes different than the name of the merchant where an application was opened. Your financial alert will also include the date of the event, the industry type (wireless, credit card, auto loan, etc) as well as the event type (a new application for example). This additional information can help you determine if you initiated the application.

I applied for credit but never received an alert. Why?

No system can detect 100% of the activity associated with an individual’s personal information. myID is a proactive service that should be a critical part of your overall identity protection plan. However, myID does not detect all types of fraud such as medical identity theft, direct deposit account theft, employment–related theft, or falsification of a user’s identity documents. However, if a new account was opened in your name and you did not authorize it, myID provides experienced fraud resolution professionals to assist in shutting down the application. If a subscriber does experience identity fraud a comprehensive identity remediation service is provided to help restore the your identity.